Pulaski County Special School District strives to address your questions and concerns quickly and effectively. Therefore, PCSSD developed communication protocols to promote direct, open and respectful interactions in order to efficiently work through problems and concerns, while also providing an opportunity to share compliments.
If you have a concern, inquiry or suggestion, we want to help. Follow the guide below to make sure you get to the right person so your issue can be resolved promptly. Please allow staff 24 - 72 hours to respond Monday through Friday during business hours 8:00 a.m. to 4:30 p.m.
The communication protocol starts with the staff member closest to the situation, as that person will usually have the most information. At times, additional personnel are required to resolve specific situations. Appropriate communication channels for a variety of topics are listed here. The District encourages any and all questions from parents and residents regarding school matters.
Topic/Area | Academics | Athletics | Discipline | Facilities | Food Services | Health Services | Transportation |
|---|---|---|---|---|---|---|---|
1st Contact | Teacher | Coach | Teacher | Secretary to Executive Dir. of Operations | Cafeteria Manager | School Nurse | Transportation Assistant |
2nd Contact | Building Principal | Athletic Director | Building Principal | Executive Director of Operations | Building Principal | Building Principal | Director of Transportation |
3rd Contact | Director of Accountability & Special Projects | Building Principal | Director of Pupil Services | Superintendent | Director of Student Nutrition | Coordinator of Health Services | Executive Director of Operations |
4th Contact | Deputy Supt. for Learning Services | Superintendent | Asst. Supt. for Equity and Pupil Services | Asst. Supt. for Equity and Pupil Services | Asst. Supt. for Equity and Pupil Services | Superintendent | |
5th Contact | Superintendent | Superintendent | Superintendent | Superintendent |
